Dear Faculty & Staff –

 

As we begin a new semester, IT Support would like to provide some reminders regarding classroom technology.

 

• Already this semester, there have been cables disconnected and removed from the classrooms.  Please do not remove any cables, as this impacts other courses scheduled in the room.

• Do not unplug any cables from the classroom laptops/PCs.  Again, this impacts other instructors and courses.  See below for the methods to report technology issues.

• Do not turn off the Polycom systems.  They are managed by University Park and should remain on.  These systems are used for course delivery.

• When using the classroom technology, please follow the posted directions for use.

• Paper products are not to be stored in the instructor’s stations, as this constitutes a fire hazard.

 

 

To report issues with technology, we encourage you to please use one of the following methods:

 

• Submit a trouble ticket using the Request Services website: https://www2.sn.psu.edu/servicesp/

• Visit the “Contact WS IT Support” page on the IT Support site: wsitsupport.psu.edu

• Contact IT Support at extension 2551 or stop into Dawson 116 any time.  Students are on duty in the evenings to assist you.

 

Thank you very much for your cooperation!