Teams Calling
In Spring 2025, the university transitioned from Cisco desktop phones to Microsoft Teams Calling to modernize communication and enhance collaboration. This shift allows faculty and staff to make and receive calls directly from their computers or mobile devices, streamlining workflows and supporting hybrid work environments. With integrated chat, video, and calling features, Microsoft Teams offers a more flexible, efficient, and connected experience for the entire campus community.
Getting Started with Teams Phone
Teams Phone for Executives
Teams Calling for Executive Administrators
Teams Phone for Road Warriors
Help Desk Guide
University Telephony Project Information
Penn State transitioned faculty and staff from Cisco telephony to Microsoft Teams Phone and Microsoft Teams-to-Teams Calling.