January 4, 2018, 10:00 AM – 3:00 PM Hawk Lecture Hall – Business Building 201 Join us for presentations on Canvas, Embedded Librarianship, Personal Learning Networks, Office 365, Unizin Engage, Seamless Student Experiences, and our Swivl video robot pilot program. Registration is required as seating is limited and lunch will be provided.
Training: Moving into the Future with Technology
With the growth of technology on campus and across the University, a new system was required to manage requests for help and assistance. Service Now has been implemented by Penn State to streamline and centralize information technology support. Join us for an information session on how our new system will provide you with efficient service […]
Fall 2017 Classroom Reminders
With the semester underway, IT Support would like to provide a few helpful reminders regarding classroom usage: Please remember to log off the instructor PCs. If you remain logged in, your profile and files are open and available to anyone who might come along after you, which presents a security risk. Please turn off the projectors […]
Call for Proposals: Lecture Capture with Swivl Robot
Information Technology Support and the Center for Instructional Design have a new pilot program for faculty, lecture capture with the Swivl video recording system. Swivl is an automatic camera operator, allowing hands free recording of your lectures and presentations for later review by your students. Video is recognized as a highly effective tool for improving […]
Staff and Faculty Training: Spring 2017
Join us for training workshops this Spring semester, covering Box at Penn State, University Collaboration Suite, Sites at Penn State, All About Your Telephone, Keeping Information Secure and a Web Content Steward badge training suite!
VPN IPSec client support to be discontinued on 3/13/2017
On Monday, March 13, 2017 support for the VPN IPSec client will discontinued. This means that the Cisco Systems VPN client (with the padlock icon) will no longer work to connect to the University. If you try to use this older connection method you will receive message saying that “Access is denied” or […]
Event Planner Technology Checklist
When it comes to your events, IT Support strives to ensure that the technology aspects of your event are flawless. To accomplish that, it is necessary that you take a few moments to consider the checklist below. Having answers to all the following questions will allow us to best help you, and will help to […]
Spring 2017 Classroom Technology Reminders
Dear Faculty & Staff – As we begin a new semester, IT Support would like to provide some reminders regarding classroom technology. Already this semester, there have been cables disconnected and removed from the classrooms. Please do not remove any cables, as this impacts other courses scheduled in the room. Do not unplug […]
One Button Studio “Office Hours”
One Button Studio “Office Hours” Tuesdays, January 10, 17, 24, & 31 Noon – 1pm Dawson 117B Join us during “Office Hours” to learn more about the new One Button Studio, and find out how it can be useful to you! The Studio is EASY to use. Learn about integrating video projects into your coursework, […]
New Login Procedure for Windows 7 Lab and Podium Computers
Windows 7 lab and podium computers will require users to log in by appending “@dce.psu.edu” to the Access ID username (e.g., xyz5000@dce.psu.edu). Login attempts that do not include “@dce.psu.edu” will result in a “The user name or password is incorrect” message, even if the Access ID password is correct. For login-related questions or problems, please […]